Emmet Ottoman Bed

We want you to love what you ordered! If for any reason you're not completely satisfied, our shipping and returns process is quick, easy, and hassle-free.

Shipping:
We offer nationwide delivery across the UK, ensuring that your order reaches you safely and efficiently. All orders are dispatched promptly, and tracking information is provided so you can monitor your delivery every step of the way. Delivery times may vary depending on the product, but we aim to get your items to you as quickly as possible.

Returns:
If you're not fully satisfied with your purchase, we offer a 30-day returns policy on most products. Just make sure the item is unused, in its original packaging, and in resellable condition. Simply reach out to our customer support team, and we’ll guide you through the easy return process.
Please note: Custom-made or personalized items may not be eligible for return, unless there’s a defect or error with the order.

Exchanges:
We also offer easy exchanges if you wish to swap your purchase for a different item. Our team will assist you in finding the perfect fit!

If you have any questions or need assistance with your return or exchange, don’t hesitate to contact our customer service team.

We want your products to last as long as possible, which is why we've put together some simple care tips to ensure you enjoy them for years to come. Whether you're caring for furniture, bedding, or home accessories, following these guidelines will help maintain quality and extend the life of your items.

Furniture Care:
To keep your furniture looking its best, avoid placing it in direct sunlight for prolonged periods to prevent fading. For upholstered items, vacuum regularly to keep dust and dirt at bay. If spills occur, blot them immediately with a clean cloth and mild detergent. For wood surfaces, simply dust with a soft cloth and occasionally use a wood polish to maintain shine and prevent wear.

Mattresses & Bedding:
Keep your mattress clean and comfortable by rotating it regularly, especially during the first few months. Use a mattress protector to guard against stains and wear. When washing bedding, always follow the care instructions on the labels for best results. For long-term preservation, store seasonal bedding in a dry, cool place, away from direct sunlight.

General Product Maintenance:
For all products, follow the manufacturer's care instructions for specific materials or components. Regular maintenance not only helps preserve the appearance but also ensures that your products function perfectly over time.

By following these simple care tips, your purchases will continue to look great and serve you well for many years to come.